Where I lack confidence the most is in conflict. I always do my best to be clear in my communications...both in personal or professional situations. I am direct. Consistent. And concise. I do everything I can to lay out all the details and check off all the points when relaying information to someone.
So when a person comes back to me after a time...pointing a finger...laying blame on me for an issue they are experiencing, I take it to heart. I lose sleep.
If I was in error, I do not struggle with saying so. But if I know I did my due diligence, I want to be able to approach that conflict with confidence so that I don't end up absorbing that misdirected anger and frustration.
What I do, instead, is second guess myself. Could I have explained things better? Should I have double-checked? Should I have sent reminders? What other tools or resources can I create so this doesn't happen again? Maybe they are right...maybe I should have known what they meant....or been able to foresee their intentions.
Having said that, I don't know if I could ever eradicate this altogether. I think there will always be people that misdirect their anger and frustration over things they could have controlled. People that will always hold others accountable for the challenges they face, but never themselves.
